TURKISH INSURANCE INTERMEDIARIES NUMBER OF EMPLOYEES ARE DECREASING BUT TOTAL COSTS ARE RISING
*Agencies + brokers
Source: TUIK
TURKISH INSURANCE INTERMEDIARIES NUMBER OF EMPLOYEES ARE DECREASING BUT TOTAL COSTS ARE RISING – 1
All commercial enterprises have to closely monitor their costs in order to maintain their profitability and compete effectively. Recent years insurance intermediaries are struggling with tougher competition and harder market conditions and also trying to cope with the rising costs. Between 2014-2018 number of intermediaries, number and cost of their employees, annual general expenses are as follows:
| 2014 | 2015 | 2016 | 2017 | 2018 | |
| Number of intermediaries* | 14.748 | 14.007 | 14.723 | 14.211 | 14.683 |
| Annual average number of employees | 44.758 | 39.968 | 35.424 | 37.930 | 38.689 |
| Personnel cost** x 1000 ₺ |
1.055.920 | 1.019.058 | 1.070.140 | 1.337.846 | 1.441.097 |
| Purchase of goods and services x 1000 ₺ |
1.049.862 | 1.216.948 | 1.141.475 | 1.207.057 | 2.053.822 |
| Total cost x 1000 ₺ | 2.105.782 | 2.236.006 | 2.211.615 | 2.544.903 | 3.494.919 |
Source, TUIK
*Agencies + brokers
**Gross
Comparison between 2014 and 2018;
| 2014 | 2018 | RATIO | |
| Number of intermediaries* | 14.748 | 14.683 | -0,4% |
| Annual average number of employees | 44.758 | 38.689 | -13,6% |
| Personnel cost x 1000 ₺ |
1.055.920 | 1.441.097 | 36,5% |
| Purchase of goods and services x 1000 ₺ |
1.049.862 | 2.053.822 | 95,6% |
| Total cost x 1000 ₺ | 2.105.782 | 3.494.919 | 66,0% |
| Annual total cost per intermediary x 1000 ₺ | 143 | 238 | 66,7% |
*Agencies + brokers
The number of intermediaries from 2014 to 2018 were almost the same. Total costs rised 36,5% despite the number of employees decreased by 13.6%. In this period expenses also increased 66%.
So, quick and effective precautions have become necessity to cope with rising costs. First of all, intermediaries have to review their methods and processes thoroughly. For this purpose they should utilize knowledge and experiences of their stakeholders and everyone who can assist. Consequently, created innovations should be implemented fast and effectively
Thus, the new structure will reduce costs, rise the competitiveness and help them to grow.
Rıza Oygur
January 2020



